Complaint is a Gift, A: Using Customer Feedback as a Strategic Tool

By: Barlow, Janelle; Moller, Claus

Price: $12.00

Quantity: 1 available

Book Condition: Good


Softcover, first edition, 328g, 222pgs. A "how-to" book for those who want to turn complaints into a strategic tool to increase business and customer satisfaction. Book is in good condition with pen inscription inside front cover, and mild general wear and tear, otherwise no other pre-loved markings. Photo featured is of actual book. Purchase more than 1 item and save money with combined postage. And if you can't find the title your looking for - why not ask us direct. With over 30,000 books in stock we can't list them all!!.

Title: Complaint is a Gift, A: Using Customer Feedback as a Strategic Tool

Author Name: Barlow, Janelle; Moller, Claus

Categories: Self Help, Business/Finance,

Edition: First Edition

Publisher: San Francisco, USA, Berrett-Koehler Publishers: 1996

ISBN Number: 1881052818

ISBN Number 13: 9781881052814

Binding: Soft Cover

Book Condition: Good

Jacket Condition: Not Applicable

Size: 8vo - over 7¾" - 9¾" tall

Seller ID: BUSGEN36

Keywords: BUSINESS, COMMUNICATION,