Price: $12.00
Quantity: 1 available
Book Condition: Good
Softcover, first edition, 328g, 222pgs. A "how-to" book for those who want to turn complaints into a strategic tool to increase business and customer satisfaction. Book is in good condition with pen inscription inside front cover, and mild general wear and tear, otherwise no other pre-loved markings. Photo featured is of actual book. Purchase more than 1 item and save money with combined postage. And if you can't find the title your looking for - why not ask us direct. With over 30,000 books in stock we can't list them all!!.
Title: Complaint is a Gift, A: Using Customer Feedback as a Strategic Tool
Categories: Business/Finance, Self Help,
Edition: First Edition
Publisher: San Francisco, USA, Berrett-Koehler Publishers: 1996
ISBN Number: 1881052818
ISBN Number 13: 9781881052814
Binding: Soft Cover
Book Condition: Good
Jacket Condition: Not Applicable
Size: 8vo - over 7¾" - 9¾" tall
Seller ID: BUSGEN36
Keywords: BUSINESS, COMMUNICATION,
